Which browsers are recommended for HTML5?

HTML5 is a technology that should work well in any supported browser you choose. If you are not sure if your browser supports HTML5 please check the software developer’s website for more details. While you should be able to use any browser, we recommend using the most up-to-date version of either Google Chrome, Opera or Mozilla Firefox. We specifically advise to not use Internet Explorer and Microsoft Edge. Find further explanations on the reason below.
Currently (February 2019) Microsoft Edge is not working optimally. Microsoft plan to make some changes in the next few months that will make their browser work more like Chrome and hopefully this will also improve the user experience in future. Keep an eye on their updates for more news on this.

Where can I get Google Chrome from?

You can easily download Google Chrome from their website here. After clicking “Download Chrome” a new window will pop up, where you´ll have to confirm the download by clicking “Accept and Install”. Before this step please decide if you would like to set Google Chrome as your default browser and if you want to allow the browser to automatically send usage statistics and crash reports to Google, then select the relevant options as they appear. An install file will be downloaded and the installation will start right away if you are performing this with Internet Explorer (when using Firefox, a bar with the downloaded file will appear at the bottom of the page, which you will need to double-click and then accept the installation by selecting “Run”).

Where can I get Opera from?

In order to install Opera please visit their website here. Select “Download” and the file will be downloaded to your computer. A new window will pop-up on the bottom of the page with the downloaded file. Click on the pop-up. Another new window will appear asking you how to proceed with the file. Choose “Select” and the Opera installation dialogue will pop up. Click “Install” and the installation will start.

Where can I get Firefox from?
In order to install Mozilla Firefox please visit their website here. Select “Download Now” and the file will be downloaded to your computer. A new window will pop-up on the bottom of the page asking you how to proceed with the downloaded file. Choose “Run” and Mozilla Firefox will be installed (when using Google Chrome there’s a bar where the downloaded file will appear at the bottom of the page, which you will need to double-click and then accept the installation by selecting “Run”).

What if I already use Google Chrome, Opera and/or Firefox?
In theory, you’re already good to go then and should be able to start with your Empire HTML5 experience!

Yet, there might be one thing which you need to do though, if you haven’t done so already (or if you’re eventually not doing that quite as frequently): You’d have to update your browser of choice to the most up-to-date version that’s currently available! This can normally be done by either automatically or manually updating it and/or by downloading it from the websites which we provided you with under each browser’s respective “Where can I get…” category/question. So please make sure to upgrade your browser and keep it updated at all times!

Why shouldn’t I use Microsoft Edge?

As of February 2019, Edge is not currently recommended due to some performance issues, but later updates by Microsoft may improve this. For now, please use Chrome, Opera or
Firefox.

Why shouldn’t I use Internet Explorer?

Internet Explorer is an outdated browser and will continue to cause more issues with your general browsing as time goes on. Microsoft have stopped actively supporting the browser except for some small security updates and will eventually completely remove support. If you are still using Internet Explorer it is vital that you upgrade to ensure a smooth and secure browsing experience in future, not just for Empire but for your general use of the internet.

I changed my browser, but I can’t find the game anymore! What do I do?

Don´t worry, your troops are safe! If you have changed the browser you are using for Empire, your bookmarks from the old browser are not automatically transferred and your simple method of connecting to the game might be lost at first. But you can easily find the game by visiting the website https://empire.goodgamestudios.com/ and saving it as a bookmark (see the below question for more details on how to do this).

How do I set a browser bookmark?

Google Chrome/Mozilla Firefox:
1. Visit the website for which you intend to save a bookmark.
2. Click on the star icon on the right hand side of the URL bar (address box).
3. Either use the pre-entered name or name your bookmark how you would like it to appear.
4. Decide where you would like to see your bookmark after saving it. The best location would be to save it in the Bookmarks Bar (Chrome/Firefox) or the Favourites Bar (Edge), so you will always see it on the top of your browser.

I already have a bookmark, do I need to update it?

Yes! Though you may already have a working bookmark we recommend you ensure it leads to https://empire.goodgamestudios.com/ and no other URL (partnerside links excluded). Other URLs may result in issues with loading or accessing the game, so please make sure any saved bookmarks use the correct address. We recommend updating your current bookmark anyway, just to be on the safe side.