Where can I find my payment confirmation?

When any payment is completed successfully, we will automatically send a confirmation email with details of the purchase. In order to rece...

Will taxes apply to my purchase?

Taxes and tax laws will vary from region-to-region but your final purchase price will reflect all costs which we are subject to, such as VAT...

The currency I pay in is incorrect, how do I change it?

The packages available in our payment shop are determined by the country in which you reside. If you have recently moved you may find that t...

Can I use a prepaid credit card to make a purchase?

As prepaid credit cards can only be used for domestic transactions, they can unfortunately not be used in our shop.  The fo...