For security reasons, only our support staff may update the current email in your account.
Should you still have access to the email address on record with us, please contact our support team and reply to the automated notice of ticket arrival from your currently to the account registered email. To ensure timely processing of your request, please make sure to include the following details in your reply:
  • Your account’s name
  • Game server you are playing on (e. g. US1)
  • New email address

The reply from the registered email confirms to our support that you are the owner of the account and the provided details will allow them to locate your account and update the email.