Technical Difficulties - First Steps
Technical Help
I lost my account due to inactivity
Your Account
I forgot my password
My account started from the beginning. I lost my account.
I want to report another player
Fair Play
How can I change my username?
Frequent Asked Questions HTML5 - Browsers
Frequently Asked Questions HTML5 - General
I changed my browser, but I can’t find the game anymore! What do I do?
More
What is the Webshop?
Strength of Foreign Invasion Castles
Tool usage in the Shapeshifter Event
Ruby doubler vanished?
How can I purchase rubies?
Will taxes apply to my purchase?
Where can I find my payment confirmation?
How can I change the email address of my account?
Why is my game crashing?
My in-game private message was rejected. Why?
I want to play in a fair environment
Where can I find Goodgame's Terms of Use?
What is a Prime Time offer?
My storehouse/inventory is full, will I get the resources/items in the offer?
Items, decorations, equipment and more!
Privacy Policy
Game Rules
