Following these steps should help to fix any problems you are experiencing in the first instance:
- Check that you have installed the latest version of your internet browser.
- Empty your browser cache and reload the page (F5 or CTRL+R). You may find instructions for this on the following links, depending on the browser you're using: Chrome, Firefox, Edge, Safari, Internet Explorer, Opera
If you are still having problems, perhaps also try using a different browser to play the game, e.g. Chrome, Firefox, Opera etc. If this still does not help you, please let us know so we can see how best to assist you further!