I want to play in a fair environment

We want everyone to have a great experience while playing our games. To ensure everyone is on the same page about this, we have compile...

Where can I find Goodgame's Terms of Use?

Our Terms of Use apply to all our games and players, and by using our games you agree to adhere to them.   When you start playing our ...

I want to report another player

Should you have had an unpleasant encounter with another player or have become aware of someone violating our Terms and Conditions...

I want to share/trade/sell my Account. Is that allowed?

In order to keep the game fair, you are only allowed to play with the account you created. Using multiple accounts on the same server provid...

I heard about this bot... (Third Party Software)

Using any software that alters the game or any function or mechanic within it is prohibited by our Terms of Use. Such program...

I was banned for a short time. Why?

Should you find your account to be closed without any remaining time shown on login or any email message concerning the reason, please wait ...

What happens if I do not stick to the rules?

In case there are accounts found in violation of our rules, we have various possibilities for penalty actions. Please be aware that the pena...