I have problems logging in, what can I do?
Known Issues
Common Issues
Technical Difficulties - First Steps
Technical Help
How do I play Big Farm?
HTML5
Obsidian farm and how to unlock it
Game Knowledge - Additional Farms
I forgot my password
Your Account
Current Game Rules
What are subscription packages?
How can I get a subscription?
How do I cancel my subscription?
The game graphics/ assets don’t load as intended, what can I do?
I’m having issues with lags, what can I do?
More
Which browsers are recommended for HTML5?
Where can I get Google Chrome from?
Where can I get Firefox from?
How can I purchase gold?
Where can I find my payment confirmation?
Why can't I see my gift card option?
How can I change the email address of my account?
Can I move my account to a new server?
Why is my game crashing?
My in-game private message was rejected. Why?
Where can I find Goodgame's Terms of Use?
I want to report another player
I want to share/trade/sell my Account. Is that allowed?
Turbo Harvester
How to demolish/move cat tree?
Adventurer's Boat - Why is it being downgraded?
Why there are no fish in my Village Pond?
Why can't I challenge George, Lester or Tessa anymore?
Privacy Policy
Chum is not being credited when producing
How to unlock the fishing region and dockyard?
Where can I find deep sea fish ponds and where can I find specific type of fish?
Temporary island farms
Dream Farms
