How can I purchase gold?

Purchasing gold in Big Farm couldn't be simpler!1. Login to your account and locate the gold purchasing button on top of the screen where yo...

Where can I find my payment confirmation?

When any payment is completed successfully, we will automatically send a confirmation email with details of the purchase. In order to rece...

Why can't I see my gift card option?

In Canada we offer a single gift card option while in the United States there are two different ones available. When redeeming a gift card...

My payment got credited to the wrong account

Purchase payouts are determined by the account the shop was accessed from, not the personal payment information provided during the pur...

Can I use a prepaid credit card to make a purchase?

As prepaid credit cards can only be used for domestic transactions, they can unfortunately not be used in our shop.  The fo...

Will taxes apply to my purchase?

Taxes and tax laws will vary from region-to-region but your final purchase price will reflect all costs which we are subject to, such as VAT...

Where can I find my purchase information? (Google)

To view your purchase history in the Google Play store there are a few options available to you. Using the Google P...

I cannot make a purchase! (Google)

If you are experiencing problems making a payment with Google Play, there are various reasons why a purchase may be blocked. Such problems...

The currency I pay in is not correct. How do I change it? (Google)

The currency that the in-game shop charges is set by the app store and the settings on your app store account. We are therefore unable ...